Refund policy

Returns & Exchanges

We want you to love your Chosen & Redeemed order. If something doesn’t work out, you may request a return or exchange within 30 days of delivery.

Items must be unworn, unwashed, unused, and in original condition to be eligible for a return or exchange.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Once your return is received and inspected, approved refunds will be issued to the original payment method. Please allow several business days for your bank or card provider to process the refund.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order number and photos so we can make it right.

Final Sale Items

Sale or clearance items may be final sale and not eligible for return unless they arrive damaged or incorrect.

Exchanges

If you need a different size, contact us within 30 days of delivery. Exchanges are subject to product availability.

How to Start a Return or Exchange

Please contact us through our Contact page with your order number and the reason for your return or exchange.